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  • / Marketing

    Performance is more than home page speed, site monitor says

    Many retailers know how fast their home page downloads, but when they don’t monitor pages all the way through a transaction, they could miss signs of trouble.

    Posted 02/17/2003Kurt PetersPost a comment

    Many retailers know how fast their home page downloads, but when they don’t monitor pages all the way through a transaction, they could miss signs of trouble.

  • / Press Release

    eTailers Index Benchmark Data Now Publicly Available

    Berkeley, Calif. --Jan 14, 2002-- Vertain Software announced today that its customer experience benchmark data for leading online retailers and service providers, the eTailer Index, is now publicly available on the Web at http://www.etailerIndex.com. The index shows a wide range of error rates and page speeds among the sites monitored. For example, average page speeds range from 0.6 sec for Google.com to 6 sec for Ikea.com. Error rates differ...

    Posted 01/17/2002

    Berkeley, Calif. --Jan 14, 2002-- Vertain Software announced today that its customer experience benchmark data for leading online retailers and service providers, the eTailer Index, is now publicly available on the Web at http://www.etailerIndex.com. The index shows a wide range of error rates and…

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