Close

Top Stories From This Week

Previous Next

Voice of the customer

Advertisement

Advertisement

Advertisement

Advertisement

Advertisement

Advertisement

1 - 10 of 19 Results

  • Customer feedback helps steer site design at Mercedes-Benz USA

    / Technology

    Customer feedback helps steer site design at Mercedes-Benz USA

    Voice-of-customer tool helps steer Mercedes-Benz USA’s web design in the right direction.

    Posted 07/15/2010Paul Demery1 comments

    Voice-of-customer tool helps steer Mercedes-Benz USA’s web design in the right direction.
  • The customer knows best

    / Technology

    The customer knows best

    CableOrganizer.com listens to customers, and puts their ideas to use, exec Paul Holstein says.

    Posted 06/13/2010Zak StamborPost a comment

    CableOrganizer.com listens to customers, and puts their ideas to use, exec Paul Holstein says.
  • Tracking online conversations helps Vistaprint reduce its customer service

    / E-Retailers

    Tracking online conversations helps Vistaprint reduce its customer service

    The e-retailer and provider of print services works with Scout Labs, a technology vendor that combs social media, as well as the broader web, for mentions of Vistaprint. By listening in on its comments, Vistaprint has reduced its customer service calls.

    Posted 05/20/2010Zak StamborPost a comment

    The e-retailer and provider of print services works with Scout Labs, a technology vendor that combs social media, as well as the broader web, for mentions of Vistaprint. By listening in on its comments, Vistaprint has reduced its customer service calls.
  • / Press Release

    nGenera CIM Releases Version 9 of its Customer Interaction Management Suite

    Significant new product release helps enterprises achieve ROI on social business strategies with new social channels and enhancements to existing channels

    Posted 03/31/2010

    Significant new product release helps enterprises achieve ROI on social business strategies with new social channels and enhancements to existing channels
  • / Press Release

    Brooks Brothers Puts Customer Voice Forward with Bazaarvoice Ratings & Reviews

    The country’s oldest clothing retailer brings the authentic and credible opinions and experiences of their customers into the center of the online shopping experience Monday, 22 February 2010 Bazaarvoice, the market and technology leader in hosted social commerce applications that drive sales, today announced that Brooks Brothers has launched Bazaarvoice’s social commerce platform on www.brooksbrothers.com. The 192-year old company, which has...

    Posted 02/24/2010

    The country’s oldest clothing retailer brings the authentic and credible opinions and experiences of their customers into the center of the online shopping experience Monday, 22 February 2010 Bazaarvoice, the market and technology leader in hosted social commerce applications that drive sales,…
  • / Press Release

    Orvis Launches Bazaarvoice Social Commerce Suite to Deliver a Superior Customer Experience

    Ratings & Reviews™, Ask & Answer™, and Stories™ deliver measurable business benefits, including a double-digit conversion increase in key categories, for leading outdoor retailer Orvis takes next step and creates innovative Voice of Customer team in order to effectively transform its products and business process based on the real voices of its customers AUSTIN, TEXAS – February 2, 2010 – Bazaarvoice, the market and technology leader in hosted...

    Posted 02/05/2010

    Ratings & Reviews™, Ask & Answer™, and Stories™ deliver measurable business benefits, including a double-digit conversion increase in key categories, for leading outdoor retailer Orvis takes next step and creates innovative Voice of Customer team in order to effectively transform its products…
  • / Press Release

    iPerceptions Acquires WASP Product Line to Empower Site Owners to Optimize Web Analytics Performance

    Introduction of new easy-to-use tool into the iPerceptions solution set allows users to audit web analytics tags to ensure that quality data is provided to website owners NEW YORK, NY – October 14, 2009 –– iPerceptions Inc. (TSX.V:IPE ), a leading provider of Voice of Customer web analytics, announced today that it has acquired the groundbreaking Web Analytics Solution Profiler (WASP) product line to continue to empower site owners with powerful...

    Posted 10/19/2009

    Introduction of new easy-to-use tool into the iPerceptions solution set allows users to audit web analytics tags to ensure that quality data is provided to website owners NEW YORK, NY – October 14, 2009 –– iPerceptions Inc. (TSX.V:IPE ), a leading provider of Voice of Customer web analytics,…
  • / Press Release

    iPerceptions Appoints Paul Robillard as Vice President of Marketing

    E-commerce and Internet veteran brings more than 20 years of experience in marketing and sales leadership to rapidly growing Voice of the Customer web analytics leader NEW YORK, NY – October 6, 2009––iPerceptions Inc. (TSX.V:IPE ), a leading provider of Voice of the Customer web analytics, today announced the appointment of Paul Robillard as Vice President of Marketing. A seasoned executive with more than 20 years of experience in marketing,...

    Posted 10/09/2009

    E-commerce and Internet veteran brings more than 20 years of experience in marketing and sales leadership to rapidly growing Voice of the Customer web analytics leader NEW YORK, NY – October 6, 2009––iPerceptions Inc. (TSX.V:IPE ), a leading provider of Voice of the Customer web analytics,…
  • / Press Release

    Mercury and Cadencequest Form Strategic Partnership

    Retailers Gain Cost-Effective Customer Insight, Marketing Capabilities BOSTON - September 21, 2009 - Mercury, a leading multi-channel marketing solutions provider, today announced its strategic partnership with customer analytics company CadenceQuest, providing retailers with a state-of-the-art, customer intelligence marketing platform that is faster to implement, more scalable, and more cost effective than traditional manual approaches. Having...

    Posted 09/21/2009

    Retailers Gain Cost-Effective Customer Insight, Marketing Capabilities BOSTON - September 21, 2009 - Mercury, a leading multi-channel marketing solutions provider, today announced its strategic partnership with customer analytics company CadenceQuest, providing retailers with a state-of-the-art,…
  • / Press Release

    Allegiance, Inc. Consolidates the Enterprise Feedback Management Market by Acquiring Inquisite

    - The combination of Allegiance’s Voice-of-the-customer (VOC) business with Inquisite’s online survey business creates a powerful player in the Enterprise Feedback Management (EFM) market - SALT LAKE CITY – July 14, 2009 - Allegiance, Inc., a leading provider of voice-of-the customer (VOC) solutions that help companies capitalize on customer and employee engagement, today announced that it has acquired Inquisite, an innovative provider of online...

    Posted 07/20/2009

    - The combination of Allegiance’s Voice-of-the-customer (VOC) business with Inquisite’s online survey business creates a powerful player in the Enterprise Feedback Management (EFM) market - SALT LAKE CITY – July 14, 2009 - Allegiance, Inc., a leading provider of voice-of-the customer (VOC)…

Advertisement

Advertisement