All Results
Advertisement
Advertisement
Advertisement
Advertisement
Advertisement
Advertisement
1 - 10 of 19 Results
-
/ Technology
Customer feedback helps steer site design at Mercedes-Benz USA
Voice-of-customer tool helps steer Mercedes-Benz USA’s web design in the right direction.
Posted 07/15/2010Paul DemeryPost a comment
Related Searches:Crm
-
/ Technology
The customer knows best
CableOrganizer.com listens to customers, and puts their ideas to use, exec Paul Holstein says.
Posted 06/13/2010Zak StamborPost a comment
-
/ E-Retailers
Tracking online conversations helps Vistaprint reduce its customer service
The e-retailer and provider of print services works with Scout Labs, a technology vendor that combs social media, as well as the broader web, for mentions of Vistaprint. By listening in on its comments, Vistaprint has reduced its customer service calls.
Posted 05/20/2010Zak StamborPost a comment
-
/ Technology
Companies fail to measure and act on customer feedback, study finds
Senior marketers admit they are failing to take action to integrate the voice and experiences of the customer into key business processes, a Chief Marketing Officer Council study finds.
Posted 02/09/2009Katie DeatschPost a comment
-
/ Technology
Sports e-retailers play to customers’ passions with new technology
At sports equipment retailers Evo and Golfballs.com, new community-oriented technology applications support efforts to play to the passions customers have about recreational activities and keep them engaged as loyal shoppers.
Posted 10/23/2008Paul DemeryPost a comment
-
/ Marketing
Site design changes can come directly from the customers, too
There continues to be a role for interviewing customers in determining what makes a good web site, Larry Freed, president and CEO of ForeSee Results Inc., maintains.
Posted 09/12/2002Kurt PetersPost a comment
-
/ Press Release
nGenera CIM Releases Version 9 of its Customer Interaction Management Suite
Significant new product release helps enterprises achieve ROI on social business strategies with new social channels and enhancements to existing channels
Posted 03/31/2010
-
/ Press Release
Brooks Brothers Puts Customer Voice Forward with Bazaarvoice Ratings & Reviews
The country’s oldest clothing retailer brings the authentic and credible opinions and experiences of their customers into the center of the online shopping experience Monday, 22 February 2010 Bazaarvoice, the market and technology leader in hosted social commerce applications that drive sales, today announced that Brooks Brothers has launched Bazaarvoice’s social commerce platform on www.brooksbrothers.com. The 192-year old company, which has...
Posted 02/24/2010
-
/ Press Release
Orvis Launches Bazaarvoice Social Commerce Suite to Deliver a Superior Customer Experience
Ratings & Reviews™, Ask & Answer™, and Stories™ deliver measurable business benefits, including a double-digit conversion increase in key categories, for leading outdoor retailer Orvis takes next step and creates innovative Voice of Customer team in order to effectively transform its products and business process based on the real voices of its customers AUSTIN, TEXAS – February 2, 2010 – Bazaarvoice, the market and technology leader in hosted...
Posted 02/05/2010
-
/ Press Release
iPerceptions Acquires WASP Product Line to Empower Site Owners to Optimize Web Analytics Performance
Introduction of new easy-to-use tool into the iPerceptions solution set allows users to audit web analytics tags to ensure that quality data is provided to website owners NEW YORK, NY – October 14, 2009 –– iPerceptions Inc. (TSX.V:IPE ), a leading provider of Voice of Customer web analytics, announced today that it has acquired the groundbreaking Web Analytics Solution Profiler (WASP) product line to continue to empower site owners with powerful...
Posted 10/19/2009
Advertisement
Advertisement
