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Voice over Internet Protocol

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1 - 10 of 39 Results

  • Hello? Videophones planned as e-commerce devices

    If J.D. de Haseth has his way, customers of HSN and Paramount Pictures will press buttons on their Internet-based telephones early next year to purchase general merchandise and movie tickets.

    Posted 08/16/2005Kurt PetersPost a comment

    If J.D. de Haseth has his way, customers of HSN and Paramount Pictures will press buttons on their Internet-based telephones early next year to purchase general merchandise and movie tickets.
  • / Technology

    Criminals’ use of web phone service rings trouble for online retailers

    Criminals’ use of anonymous IP addresses backed by Internet-based phone numbers is making it more difficult to identify potentially fraudulent orders, Ice.com security chief Ezzie Schaff says. But special software can keep the bad guys in check, he adds.

    Posted 12/14/2006Paul DemeryPost a comment

    Criminals’ use of anonymous IP addresses backed by Internet-based phone numbers is making it more difficult to identify potentially fraudulent orders, Ice.com security chief Ezzie Schaff says. But special software can keep the bad guys in check, he adds.
  • / Technology

    FordDirect routing more customer calls over the Internet to dealers

    FordDirect is expanding a Voice Over Internet Protocol service to route consumer calls to more Ford and Lincoln-Mercury dealers. The service also helps dealers track the addresses of callers to better control ad campaigns, FordDirect says.

    Posted 08/03/2004Paul DemeryPost a comment

    FordDirect is expanding a Voice Over Internet Protocol service to route consumer calls to more Ford and Lincoln-Mercury dealers. The service also helps dealers track the addresses of callers to better control ad campaigns, FordDirect says.
  • / Technology

    VoIP brings new functionality to customer service, U.S. Auto Parts finds

    A new Voice over IP-based customer service center is providing increased functionality over conventional systems, such as instantly directing particular types of calls to skilled customer service agents, U.S. Auto Parts Network says.

    Posted 11/10/2005Paul DemeryPost a comment

    A new Voice over IP-based customer service center is providing increased functionality over conventional systems, such as instantly directing particular types of calls to skilled customer service agents, U.S. Auto Parts Network says.
  • Tug of War

    Philip Krim, president and co-founder of online retailer The Merrick Group, is on a roll. His company doubled sales last year to about $9 million, and he expects to come close to doubling that amount this year. “We’ve been growing tremendously,” he says.Merrick Group, with four web sites that sell bedding supplies, embodies the power of the Internet by figuring out how to capitalize on its open nature to meet specific needs of consumers and...

    Posted 04/28/2006Internet RetailerPost a comment

    Philip Krim, president and co-founder of online retailer The Merrick Group, is on a roll. His company doubled sales last year to about $9 million, and he expects to come close to doubling that amount this year. “We’ve been growing tremendously,” he says.Merrick Group, with four web sites that…
  • The key to free

    Free or low-cost tools offer big potential to retailers with small budgets—as long as they can cover the hidden costs.

    Posted 04/01/2009Internet RetailerPost a comment

    Free or low-cost tools offer big potential to retailers with small budgets—as long as they can cover the hidden costs.
  • It`s survival of the fastest. As broadband grows, so will pressure to add multimedia apps

    On the Internet, fast is fuel. And these days, nothing spells speed like broadband. Twice as fast as a 56Kbps modem, broadband Internet access via DSL service or cable modem puts muscle behind highly interactive applications that soak up bandwidth, speeding downloads and smoothing out jerky audio, video and animated features. For e-retailers, broadband promises to jazz up the selling space by making existing bells and whistles work faster and...

    Posted 12/26/2000Don DavisPost a comment

    On the Internet, fast is fuel. And these days, nothing spells speed like broadband. Twice as fast as a 56Kbps modem, broadband Internet access via DSL service or cable modem puts muscle behind highly interactive applications that soak up bandwidth, speeding downloads and smoothing out jerky audio,…
  • Don’t Call Us...

    Jaduka combines the Internet and conventional telephones to help e-retailers reach out and touch someone.

    Posted 04/30/2007Internet RetailerPost a comment

    Jaduka combines the Internet and conventional telephones to help e-retailers reach out and touch someone.
  • / Press Release

    Clixme Click-To-Call Sales/Support Technology Takes Hang Ups Out Of Inbound Customer Calls

    Affordable, Hosted Solution Manages Inbound Sales/Support Requests by Registering Customer Phone Numbers Online; Person is Called Back Automatically When Staffer is Available PROVIDENCE, RI - When a customer hangs up in frustration after waiting on hold for sales or technical support, they’re not the only ones upset. The business gets pretty peeved, too, at the “one that got away”. VOIP5000, Inc. (Other OTC: VPFV.PK) has developed an innovative...

    Posted 08/21/2006

    Affordable, Hosted Solution Manages Inbound Sales/Support Requests by Registering Customer Phone Numbers Online; Person is Called Back Automatically When Staffer is Available PROVIDENCE, RI - When a customer hangs up in frustration after waiting on hold for sales or technical support, they’re not…
  • / Press Release

    VoSKY Launches Web Click-to-Call Back

    Offering Businesses a Cost-effective Way to Enhance Online Sales and Support Sunnyvale, Calif., July 14, 2009 – VoSKY, the market leader in developing Skype for business solutions, delivers Web Click-to-Call Back (C2CB), a valued service that seamlessly integrates a company’s website to its phone system to provide real-time communication between the company and visitors to its website. This unique service allows website visitors to instantly talk...

    Posted 07/14/2009

    Offering Businesses a Cost-effective Way to Enhance Online Sales and Support Sunnyvale, Calif., July 14, 2009 – VoSKY, the market leader in developing Skype for business solutions, delivers Web Click-to-Call Back (C2CB), a valued service that seamlessly integrates a company’s website to its…

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