/ Technology

E-retailer battles criminals who have full card and address data

Online retailer The Vitamin Creek says 25% of its orders in the past two weeks have been from a fraud ring that places orders using legitimate credit card numbers and addresses and takes advantage of package-tracking services.

Posted 03/26/2010Don DavisPost a comment

/ Technology

How Urban Outfitters speeds through manual review of payment transactions

With a new fraud management system that looks at 13 times as many variables as before, the apparel retailer is getting more orders out the door on time while cutting customer service and shipping expenses, call center manager Bryan Whitney says.

Posted 09/16/2009Paul DemeryPost a comment

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/ Technology

Why retailers can probably trust consumers with lots of Facebook friends

It takes time to gain friends on a social network, which is why an e-mail address tied to a popular Facebook profile is a sign of a valid consumer. Rapleaf tracks a consumer’s social network ties, and Accertify will use that data to prevent fraud.

Posted 08/25/2009Katie DeatschPost a comment

/ Technology

E-retailers can’t let down their guard, despite arrest of alleged hacker

Albert Gonzalez was indicted this week, accused of being at the center of a criminal ring that stole 130 million credit and debit card numbers from retailers. More hackers, and the stolen card numbers, remain at large, payment security experts say.

Posted 08/18/2009Katie DeatschPost a comment

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Merchant Risk Council elects a new board

The Merchant Risk Council, a merchant-oriented trade association focused on electronic commerce risk and payments globally, has elected a new board of directors. New to the board is Mike Duffy, president and CEO, Chase Paymentech.

Posted 08/03/2009Katie DeatschPost a comment