/ Technology

Most big brands offer mobile sites or apps

Acquity Group scrutinizes the mobile offerings of 50 large merchants.

Posted 12/04/2012Bill SiwickiPost a comment

Related Searches:Home Depot Online Sales Statistics | Amazon Online Sales Statistics | Acquity

/ E-Retailers

Bed, Bath & Beyond makes a deal for Cost Plus

Cost Plus will be acquired for about $495 million.

Posted 05/09/2012Mark BrohanPost a comment

/ Technology

Few retailers face up to the customer service aspect of Facebook

25% of retailers ignore questions posed on their own Facebook pages, a report says. 

Posted 04/09/2012Zak Stambor2 comments

Related Searches:Jackthreads | Stellaservice

/ E-Retailers

Beyond the Rack expands further into home furnishings

BTR Home will conduct up to six daily private event sales of related merchandise.

Posted 10/10/2011Mark BrohanPost a comment

Related Searches:Beyond The Rack

/ E-Retailers

More busy brides create gift registries online

A Knot survey finds that 43% of engaged couples create their gift registries online.

Posted 01/04/2011Allison Enright1 comments

Related Searches:Gift Registry

/ Marketing

Many retailers keep sending e-mails to consumers who don’t open them

That’s because retailers fail to learn how to change that behavior.

Posted 08/24/2010Katie DeatschPost a comment

/ Technology

Self-service gift registries may hurt branding efforts

Many retailers are emphasizing self-service online gift registries to cut costs, but at the same time are missing out on opportunities to connect shoppers with their brand through personalized customer service, new research finds.

Posted 02/16/2010Katie DeatschPost a comment