/ Technology

Few retailers face up to the customer service aspect of Facebook

25% of retailers ignore questions posed on their own Facebook pages, a report says. 

Posted 04/09/2012Zak Stambor2 comments

Related Searches:Bed Bath And Beyond | J Crew

/ Technology

iPad users love to shop at night—on the couch and in bed

There’s a huge spike in iPad traffic to retail sites at 8 p.m., Bazaarvoice finds.

Posted 04/05/2012Bill SiwickiPost a comment

Related Searches:Tablet | Mobile Commerce Statistics

/ Technology

A fifth of U.S. consumers have read e-books

And those digital converts read more overall, a new Pew study finds.

Posted 04/05/2012Thad RueterPost a comment

/ E-Retailers

E-commerce sales drop for Select Comfort in 2011

The web accounted for 8.7% of sales compared with 10.8% in the prior year.

Posted 02/13/2012Mark BrohanPost a comment

/ Technology

Macy’s sues Martha Stewart over a deal with J.C. Penney

Macy’s wants to block Stewart’s recent 10-year licensing deal with J.C. Penney.

Posted 01/24/2012Allison EnrightPost a comment

Related Searches:Macy's

/ Technology

Satellite-based hotel finder app zeroes in on rooms

Expedia.com has released a highly focused app for iPad and Android tablets.

Posted 12/08/2011Bill SiwickiPost a comment

/ Technology

The tablet emerges as the tool for relaxed holiday shopping, survey finds

And smartphones and tablets are integral to shopping, another study says.

Posted 12/07/2011Bill SiwickiPost a comment

Related Searches:Tablet

/ E-Retailers

Comfy, cozy e-commerce

Tempur-Pedic’s e-commerce staff isn’t losing sleep over the latest web site redesign.

Posted 11/30/2011Mark BrohanPost a comment

Related Searches:Mattress | Patrice Varni