/ Technology

HSN.com leads online mass merchants with March conversion rate of 6%

While Amazon.com led in total number of shoppers in March with 65.04 million, up 22% from a year ago, HSN.com led online mass merchants with a conversion rate of 6%, Compete Inc. reports.

Posted 05/05/2009Katie DeatschPost a comment

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/ E-Retailers

Lenox files for bankruptcy and seeks a buyer

Even century-old retailers aren’t immune to the fragile economy. Longstanding china, giftware and collectibles e-retailer and manufacturer Lenox Group Inc. has filed for Chapter 11 bankruptcy and is a seeking buyer.

Posted 11/25/2008Katie DeatschPost a comment

/ Technology

Boscov’s Department Store hopes to stay in the family

Retail chain Boscov’s Department Store has agreed to an asset purchase agreement with a family group led by Albert Boscov and Edwin Lakin. The company filed to reorganize under Chapter 11 in August.

Posted 11/12/2008Bill BriggsPost a comment

/ E-Retailers

Circuit City pulls the plug and files for bankruptcy

Circuit City Stores Inc. joins a growing list of retailers filing for bankruptcy. In its filing, Circuit City, which listed assets of $3.4 billion against debt of $2.3 billion, says Chapter 11 will buy it time to reorganize and improve its liquidity.

Posted 11/10/2008Katie DeatschPost a comment

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/ E-Retailers

Linens ’n Things throws in the towel

A federal bankruptcy judge approved the retailer’s request to begin closing stores and liquidating merchandise. Linens ’n Things will continue to sell online during the liquidation, but it’s unclear what may happen after that with its web unit.

Posted 10/16/2008Katie DeatschPost a comment

/ Technology

After decades as a family business, Boscov’s days of independence are few

Boscov’s has signed a letter of intent to sell its assets to Versa Capital Management, a Philadelphia-based private equity firm. The final deal is contingent upon bankruptcy court approval or a higher bid.

Posted 09/24/2008Mark BrohanPost a comment

/ E-Retailers

The web helps regional chain Boscov’s build a bigger national base

For a regional department store chain, Boscov’s keeps on using the web and e-commerce to build a national business as 2006 web sales grew by about 25% to around $25 million. Up next: expanding inventory through more drop-shipping.

Posted 04/18/2007Bill BriggsPost a comment

/ Technology

Amazon, which stresses self-service, is tops in customer service survey

Showing that it pays to meet customer expectations, Amazon.com—which relies heavily on self-service to assist shoppers—is tops among all retailers in customer service, according to a survey released by the NRF Foundation and American Express Co.

Posted 11/03/2006Kurt PetersPost a comment