Internet Retailer - Strategies For Multi-Channel Retailing

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Few e-retailers make customer service cut
Jan. 19, 2010 E-retailers still have a lot of learn about customer service. Only 10 of 100 online merchants made the cut for stellar customer service in the lates...
Related Searches: E-tailing Group | Rei | E-tailing

Aeropostale names co-CEOs to succeed Julian Geiger
Sep. 28, 2009 Aeropostale Inc., a multichannel retailer of apparel for children and young adults, has appointed Mindy Meads, a former executive of Victoria’...
Related Searches: Aeropostale | Sears

Who puts the ‘e’ in e-commerce
Aug. 1, 2009 Some very small e-retailers are run by technology wizards who develop and maintain their own software, and some very large web retailers have an army ...
Related Searches: Escalate Retail | Saks Direct | Potpourri Group

Where 2 Get It Announces Search Locator for Online Retailers
Jun. 18, 2009 Get Found and Increase Conversion Rate While Reducing Online Spend ANAHEIM, Calif., , 2009--Where 2 Get It, Inc., a leading provider of Web...

Hometown heroes | InternetRetailer.com
Jun. 1, 2009 In every city there are stores all the locals know, that for decades have been selling shoes or clothes, cameras or jewelry. Often passed on from one ...
Related Searches: Shop Online Pay With E Check | Marketlive | Zappos Sales Growth

Brooks Brothers Selects MBS as Marketing Database Services Partner
Feb. 9, 2009 Central Islip, NY - , 2009 – MBS, a leading provider of advanced database and interactive marketing solutions, announced today that it ...

In a tough economy, only 9 of 100 retailers ace the mystery shopping test
Feb. 3, 2009 Only nine of 100 online merchants excelled at customer service in the 11th Annual Mystery Shopping Study by The E-tailing Group, Chicago-bas...
Related Searches: Bluefly | Golfsmith | Brookstone

Online customer service slips at a time when it’s more important than ever
Jan. 13, 2009 Nine of 100 e-retail sites benchmarked by The E-Tailing Group’s 11th Annual Mystery Shopping study met all of the consulting group’s criteria for onl...
Related Searches: E-retail Sales Growth | Brookstone

Cabela’s hits the customer bullseye with SAS
Jan. 13, 2009 Outdoor sporting goods retailer sees rapid marketing ROI with SAS NRF 98th Annual Convention and EXPO, NEW YORK (Jan. 12, 2009) – Outdoor enthusi...
Related Searches: Cabela's | Autozone | Cabelas


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