Your Search: Customer Satisfaction Survey
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1 - 10 of 476 Results
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/ Technology
Booking.com’s mobile bookings surpass $3 billion in 2012
The travel company’s apps have been downloaded more than 20 million times, it reports.
Posted 04/16/2013Bill SiwickiPost a comment
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/ Technology
Loyalty requires satisfaction with all channels
Excellent mobile site shopping doesn’t guarantee a repeat visit, Prosper says.
Posted 04/03/2013Bill SiwickiPost a comment
Related Searches:Omnichannel | Walmart | Loyalty
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/ Technology
Most travel-oriented mobile commerce occurs at home, not on the go
A new ForeSee study examines consumer satisfaction with mobile travel sites and apps.
Posted 03/27/2013Bill SiwickiPost a comment
Related Searches:Home Improvement | Hotel | Travel
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/ Marketing
Online consumers rely on the web for product research
They trust friends’ recommendations and often buy in stores, Forrester says.
Posted 03/25/2013Don DavisPost a comment
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/ E-Retailers
E-retailers beat stores in customer satisfaction
Amazon satisfies the most, according to a new survey.
Posted 02/26/2013Amy DustoPost a comment
Related Searches:Newegg | Internet Retailer Online Retail Index | Showrooming
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/ Technology
Amazon, Apple and QVC lead in mobile commerce customer satisfaction
Showrooming may be more of an opportunity than a threat, a ForeSee study finds.
Posted 02/12/2013Bill SiwickiPost a comment
Related Searches:Kohls | Newegg | Victorias Secret
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/ Technology
Luxury brands trail Amazon in customer satisfaction
But mobile could help high-end retailers make gains, ForeSee says.
Posted 01/17/2013Amy DustoPost a comment
Related Searches:Ralph Lauren | Luxury | Coach
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/ Technology
Apple, Dell and J.C. Penney lose marks when it comes to customer satisfaction
Amazon continues to dominate ForeSee’s annual holiday index.
Posted 12/27/2012Amy DustoPost a comment
Related Searches:J.c.penney | Christmas | Vitacost
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/ Technology
Good to the last sale
E-retailers push back their holiday shipping cut-off dates.
Posted 12/21/2012Don DavisPost a comment
Related Searches:Blue Nile | Neiman Marcus | Abercrombie
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/ Technology
Top 20 store retailers’ mobile sites and apps fall short for some consumers
Speed, navigation and checkout can be problematic, Mobiquity finds.
Posted 12/12/2012Bill SiwickiPost a comment
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