/ E-Retailers

Total sales fall flat, but annual web sales rise for Kohl’s

In 2008, web sales for Kohl’s grew by 41.4% to $340 million, but comparable store and total sales dropped by 6.9% and 0.5%, respectively.

Posted 03/03/2009Katie DeatschPost a comment

/ E-Retailers

Retailers can take tips from physical stores to e-commerce, study says

Consumers find better information about products in a physical store than they do from an online shop, according to a new study from E-tailing Group, a consulting firm that specializes in e-commerce.

Posted 09/23/2008Katie DeatschPost a comment

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Conventional web site metrics not enough

When it comes to measuring customer satisfaction and desires, e-retailers must dig deeper than page views, conversion and the like.

Posted 05/30/2007Don DavisPost a comment

/ Technology

Like Santa, Cupid a force to be reckoned with by e-retailers

Three new studies flesh out Internet retailing and Valentine’s Day, an overlooked, “mini-Christmas” web shopping season that’s especially sweet for online flowers, candy, jewelry, gifts and cards merchants. Billions sweet.

Posted 02/15/2007Kurt PetersPost a comment

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Building out a store vs. building out the web

For some multi-channel retailers, the cost of hitting growth goals via the online channel versus adding stores alone is beginning to figure into store expansion strategies, says Jim Okamura, senior partner with retail consultants J.C. Williams Group.

Posted 09/20/2006Paul DemeryPost a comment

/ Technology

Bill Me Later is rolling out now

After six months of beta testing with a handful of merchants, Bill Me Later, a new cardless payment option , is on the verge of a major market development effort, the company told the eTail Conference.

Posted 08/08/2002Kurt PetersPost a comment

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/ Technology

Online holiday shopping continues to steam along, says new Jupiter report

The number of web shoppers increased 55% vs. the same week last year, from 33.8 million to 52.3 million, says the Jupiter Media Metrix Online Shopping Index, far outstripping last year’s 25% annual growth rate for the same week.

Posted 12/20/2001Kurt PetersPost a comment

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