/ Technology

Mazda rolls out web-based call center system

With its new web-based call center system from E.piphany, Mazda can better organize call logs and product research by customers rather than by products and provide more personalized service, the automaker says.

Posted 12/01/2003Kurt PetersPost a comment

/ Press Release

HOSTEDSUPPORT.COM ANNOUNCES ezSUPPORT FOR EBAY v2.0

Sellers Can Manage More Listings by Having ezSupport for eBay Answer Time-Consuming Email Questions Integration LOS ANGELES, Calif., June 20, 2006 – HostedSupport.com, a leading provider of affordable automated online customer support solutions for web businesses, today announced ezSupport for eBay v2.0, an upgrade to its automated customer support solution customized specifically to the needs of eBay sellers. ezSupport for eBay v2.0 helps...

Posted 06/23/2006

/ Press Release

Compaq raises customer service effectiveness using E.piphany`s intelligent contact center software

Compaq Will Receive Full Payback On E.piphany Investment In Less Than a Year SAN MATEO, Calif. - Oct. 9, 2001 - E.piphany, Inc. (Nasdaq: EPNY), a leader in next-generation customer relationship management (CRM), today announced that Compaq Computer Corporation (NYSE: CPQ) has increased organizational effectiveness and enhanced customer experiences with the help of E.piphany`s intelligent-based customer service software. "The E.piphany system will...

Posted 10/10/2001

Top 500: eForCity Corp.