Who puts the ‘e’ in e-commerce
Aug. 1, 2009 Some very small e-retailers are run by technology wizards who develop and maintain their own software, and some very large web retailers have an army ...
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Satisfying Customers
Jun. 1, 2009 Shrinking consumer spending and intensified competition for fewer dollars make customer satisfaction more important than ever. Academic research shows...
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More price-sensitive shoppers are less satisfied online, new study shows
May 11, 2009 Consumer satisfaction with online retailers slipped in the first half of this year, driven by consumers’ focus on price, says the new Top 100 Onli...
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Free shipping gets more common and more generous among top 100 e-retailers
Nov. 28, 2008 72 of the top 100 online retailers offered free shipping this week, up from 69 last week, with several offering more generous offers than they had p...
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Etronics.com greets holidays with price protection and free returns
Nov. 20, 2008 Consumer electronics retailer Etronics Inc. is reaching out to holiday shoppers with a new price protection plan and free return shipping promotio...
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Online payment service eBillme raises $12 million in financing
Sep. 22, 2008 Two venture capital firms have invested $12 million in eBillme, a payment service that lets consumers make purchases using their web-based bill ...
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Sponsored Supplement: Making payment decisions: Finding the right partners
Aug. 1, 2008 Retailers face many decisions in every step of the payment process, and successful navigation requires a lot of savvy on their part, since one mistake...
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LaGarde Integrates Advanced Search Capability into eCommerce Solution
May 22, 2008 (Olathe, Kan.) , 2008 – LaGarde Inc., a leader in cutting-edge eCommerce solutions for more than 12 years, announced today a partnership wit...

20% of customers opt for Etronics’ $2.99 delivery guarantee
Apr. 23, 2008 Hoping to allay consumers’ fears about buying electronics products online, Etronics this month introduced Assured Delivery, a $2.99 option that guaran...

Ka-ching, Ka-ching
Apr. 1, 2008 Ka-ching, Ka-ching Examining payment options to find more ways into consumers’ wallets By Paul Demery Mike Hackley, CEO and co-founder of ShoppersChoice.com LLC, has yet to meet an online payment method he doesn’t like.
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