/ Technology

Apple, Dell and J.C. Penney lose marks when it comes to customer satisfaction

Amazon continues to dominate ForeSee’s annual holiday index.

Posted 12/27/2012Amy DustoPost a comment

Related Searches:J.c.penney | Christmas | Vitacost

/ E-Retailers

Amazon pops open a wine store

The e-retailer’s new marketplace sells more than 1,000 U.S. wines.

Posted 11/08/2012Amy DustoPost a comment

Related Searches:Wine

/ E-Retailers

Lauder lauds e-commerce and outlines growth plans

Web sales grew 24% in fiscal 2012.

Posted 08/29/2012Bill BriggsPost a comment

Related Searches:Estee Lauder Marketing Strategy | Estee Lauder | Estee Lauder E Commerce

/ Technology

Get to know your mobile shoppers

An MMCF speaker will discuss how to know if mobile users are satisfied.

Posted 08/17/2012Zak StamborPost a comment

/ E-Retailers

More than a third of top e-retailers deliver superior web experiences

Amazon.com leads the way, a new ForeSee report says.

Posted 05/09/2012Allison EnrightPost a comment

Related Searches:Safeway Ecommerce | Avon | Follett

/ E-Retailers

Fewer stores, more digital shoppers

The shift to more online shopping from stores impacts chain retailers big time.

Posted 05/08/2012Mark Brohan1 comments

Related Searches:Williams Sonoma | Nordstrom Online Sales | Brick And Mortar

/ Technology

Consumers rate Canadian e-retailers above average on satisfaction

And highly satisfied Canadians are 55% more likely to return to retail sites.

Posted 04/03/2012Allison EnrightPost a comment

Related Searches:Online Purchase Statistics Canada | Online Retail Statistics Canada | Canadian Tire

/ Technology

Consumers’ satisfaction with Netflix nosedives

The video rental service drops to last place in a satisfaction survey.

Posted 02/21/2012Allison EnrightPost a comment