Testing the speed limit
Feb. 1, 2010 Amazon.com Inc. aims to sweep aside barriers to shopping online, including in the crucial area of delivery. Online shoppers want free shipping? Amazon...
Related Searches: Online Retailing Strategy Of Amazon | Zak Stambor | Amazon

Online shoppers had the most fun at Toys ‘R’ Us, study says
Jan. 26, 2010 Toys ‘R’ Us Inc. provided the best customer experience among top e-retailers in the fourth quarter of last year, according to an annual analysis of 10...
Related Searches: Toys | E-tailing | Top 100 Retailers

Few e-retailers make customer service cut
Jan. 19, 2010 E-retailers still have a lot of learn about customer service. Only 10 of 100 online merchants made the cut for stellar customer service in the lates...
Related Searches: E-tailing Group | Rei | E-tailing

The average ship time decreased 15% this holiday season
Dec. 29, 2009 The average time it took to receive an order dropped to 4.05 days, down 15% from 4.76 days a year ago, according to data gathered by e-commerce cons...
Related Searches: E-tailing

Holiday shoppers will do more of their buying online this year, study says
Oct. 23, 2009 55% of frequent web shoppers plan to shop online this holiday season, up from 49% last year, and e-commerce will account for a 26% share of ho...
Related Searches: E-tailing Group | Free Shipping

Retailers still have work to do in cross-channel strategies, study says
Oct. 9, 2009 Multichannel retailers are making progress in offering shopping services across channels, but some still fail to use the cross-channel exp...
Related Searches: Multichannel | Survey

Marketers engage consumers on Facebook, but rely on reviews for sales
Sep. 25, 2009 Facebook, Twitter and YouTube were terms that meant nothing to most marketers just a few years ago. But today they’re part of the everyday conversatio...
Related Searches: Facebook | Facebook Connect

Converting Creatively
Sep. 1, 2009 E-commerce continues to grow and evolve despite the times, and merchants must be cognizant of changing consumer dynamics and the need to deliver prove...
Related Searches: Lego | Industry Average Conversion Rates | Survey

LivePerson and WebCollage Announce Joint Solution for Companies Seeking to Extend Their Online Sales Experience Across Channel Partner Websites
July 15, 2009 Solution Combines LivePerson`s market-leading online engagement solutions with WebCollage`s online POS marketing platform to influence potential cus...

When it comes to designing an e-commerce site, it’s all about the content
July 2, 2009 When designing a retailing web site, the rules of brainstorming do not apply. Quality is more important than quantity. To create a compelling site t...
Related Searches: Wet Seal | Best Buy