/ Technology

E-commerce vendors GSI Commerce and Innotrac call off merger deal

E-commerce platform provider GSI had announced in October it would acquire fulfillment and customer service company Innotrac for $22 million in cash and $30 in stock.

Posted 01/29/2009Katie DeatschPost a comment

/ Technology

GSI Commerce to buy fulfillment and customer service vendor for $52 million

E-commerce platform provider GSI Commerce is buying Innotrac Corp., an e-commerce fulfillment and customer service vendor, for $52 million in cash and stock. The acquisition is expected to close in the first half of 2009.

Posted 10/06/2008Katie DeatschPost a comment

UPS launches a money-back guarantee to attract e-retail business

UPS has launched a guarantee program that refunds to retailers shipping charges for deliveries to any residential address if the package does not arrive on the promised day in the continental 48 states.

Posted 08/01/2002Kurt PetersPost a comment

/ E-Retailers

Smith & Hawken gets a new fulfillment and call center support provider

Smith & Hawken, retailer of gardening products and outdoor home accessories, has chosen Atlanta-based Innotrac Corp. for fulfillment and call center support for its retail, catalog and on-line stores.

Posted 06/14/2002Kurt PetersPost a comment

After a series of acquisitions, Innotrac looks for further growth

After acquisitions brought it distribution centers in Reno, NV, and Bolingbrook, IL, fulfillment provider Innotrac is planning another facility near Chicago, looking to acquire a facility in the Northeast and building an operation in Hebron, KY.

Posted 05/24/2002Kurt PetersPost a comment

How an easy returns policy boosts consumer confidence

Easier returns increase customers’ confidence in what they are ordering and don’t result in excessive returns or over-ordering, analysts say.

Posted 05/23/2002Kurt PetersPost a comment