/ E-Retailers

Sears recruits merchants to sell on Sears.com

Not to be outdone by Walmart.com, Sears Holdings is expanding its online marketplace to attract more merchants that want to sell their merchandise on Sears.com.

Posted 09/17/2009Katie DeatschPost a comment

/ Technology

JC Whitney drives home a new guarantee policy

Whitney Automotive Group wants to drive sales with its latest customer service program: a one-year guarantee on most of the six million parts and accessories it sells online and in catalogs. The one-year guarantee rolled out this week on JCWhitney.com.

Posted 07/17/2009Katie DeatschPost a comment

/ Marketing

J.C. Whitney’s social alert e-mails get 50% click-through rates

J.C. Whitney is leveraging social networking features on its site in event-triggered, individualized e-mails that produced open rates of 100% and unique click-through rates of 50% during the initial period of use, the retailer says.

Posted 04/30/2009Paul DemeryPost a comment

/ E-Retailers

Whitney Automotive races to diversify its e-commerce business

Car owners are keeping their vehicles longer and scouring the Internet for the best deals on parts and accessories. That trend adds up to a major expansion opportunity for Whitney Automotive Group, CEO Thomas West tells Internet Retailer.

Posted 03/18/2009Mark BrohanPost a comment

/ Marketing

How consumer reviews drive sales at JCWhitney.com

When consumer-generated product reviews show four or five stars out of a maximum of five, sales on auto parts and accessories site JCWhitney.com increase 8-16%, vice president of e-commerce Geoffrey Robertson says.

Posted 06/12/2007Don DavisPost a comment

/ E-Retailers

Better search and a site redesign rev up J.C. Whitney web sales

A streamlined web site, better search and expedited customer service helped J.C. Whitney & Co. top $100 million in web sales in 2006. J.C. Whitney also expanded its merchandise selection to 130,000 accessories, fitting over 6 million different vehicles.

Posted 01/31/2007Bill BriggsPost a comment

Internet Retailer announces its Top 50 web sites for 2007

Internet Retailer today announced its Top 50 Best of the Web online retailing web sites, representing the range of online retailing, from small to large, and including chains, catalogers, online-only merchants and brand name manufacturers.

Posted 11/30/2006Kurt PetersPost a comment

/ Marketing

JC Whitney drives home new site design and customer service changes

JC Whitney is adding several new design changes to JCWhitney.com and beefing up customer service in order to generate more business. In addition to larger images and improved navigation, the company is introducing a new customer satisfaction program.

Posted 07/12/2006Mark BrohanPost a comment