Travel agency Thomas Cook finds an escape from excessive online ad fees
Mar. 11, 2010 Travel agency Thomas Cook is using TagMan, a system for managing the tracking tags tied to online ads, to track the performance of multiple ad...

Executive search firm hires recruiters who will handle e-commerce
Mar. 8, 2010 Executive search firm Berglass + Associates has expanded its retail and consumer goods staff with the appointment of two new senior-level recruite...

Tougher Customers
Mar. 1, 2010 Staffers at Macys.com detected a new pattern in customer behavior last spring: consumers would add items to shopping carts, leave the site and then re...
Related Searches: Internet Sales Trends | Don Davis | Conversion Rates

Holiday season e-mail campaigns did better in 2009 than ’08, e-Dialog says
Jan. 28, 2010 By improving how they engaged consumers with targeted e-mail marketing campaigns, retailers boosted e-mail-driven sales by 2.5% year-over-ye...
Related Searches: Survey | Comscore

Williams-Sonoma’s longtime CEO will retire in May
Jan. 27, 2010 Williams-Sonoma Inc. CEO Howard Lester will retire in May, the company announced today. Lester has led the company since buying the company from f...

Escalate Retail to Demonstrate New Interactive Store Kiosk with Microsoft Silverlight Technology at NRF 2010
Jan. 19, 2010 Escalate’s Interactive Store Kiosk application will leverage Microsoft Multi-touch technology to deliver a unique, customer-centric store kiosk ...
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CVS rolls out an e-commerce site for its Beauty 360 business
Jan. 14, 2010 CVS/pharmacy, the retail division of CVS Caremark Corp., has launched an e-commerce site to complement its eight Beauty 360 retail locations. The web ...
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Escalate Retail Launches Latest Release of Clienteling Solution
Jan. 8, 2010 Enhancements to Escalate’s Clienteling platform make it easier than ever to adopt, use, and sell more San Diego, CA, , 2010 — Escalate Reta...

Escalate Retail to Showcase New Customer-Centric Kiosk and Mobile Solutions at NRF 2010
Jan. 5, 2010 Latest release of Escalate’s All-Channel Commerce focuses on connecting with customers when, where and how they choose to shop San Diego, CA, Decembe...

Truth from the Trenches
Jan. 1, 2010 Some of the most enthusiastic fans of the latest consumer electronics gadgetry can be found in the aisles of consumer electronics stores—talking to cu...