/ Technology

FedEx launches a package returns service with the U.S. Postal Service

FedEx has launched a returns service for direct-to-consumer retailers that lets customers return packages without leaving home through the U.S. Postal Service.

Posted 09/11/2009Katie DeatschPost a comment

/ Technology

UPS and U.S. Postal Service launch pilot returns service

In a test of a new returns service announced today, the U.S. Postal Service will pick up packages at consumers` homes or from U.S.P.S. drop boxes and transfer them to UPS for final delivery back to retailers.

Posted 02/10/2009Katie DeatschPost a comment

/ Technology

Postal Service looks to expand package returns service with major carriers

The U.S. Postal Service is hoping to expand its package returns service through major carriers UPS, FedEx and DHL, the U.S.P.S. says. Its sole returns partner for now, Newgistics, plans a major expansion of the service.

Posted 05/09/2008Katie DeatschPost a comment

/ Technology

How GiftsForYouNow.com cuts shipping costs

GiftsForYouNow.com, a personalized products retailer, expedites fulfillment while cutting costs through basic steps like using flexible packaging materials and eliminating redundant steps in package handling, says general manager Chuck Albanese.

Posted 04/11/2008Katie DeatschPost a comment

/ Technology

Bargains drive consumers to the web, while shipping costs drive them away

44% of recent online shoppers call themselves bargain hunters, up from 41% at this time last year, according to a survey by TNS for The Conference Board.

Posted 12/20/2007Don DavisPost a comment

Newgistics acquires logistics company, plans fulfillment services

Expanding its role beyond a provider of web-based package return services, Newgistics has acquired Logistics Management and plans to offer order fulfillment services to retailers this summer, Newgistics CEO Bill Razzouk says.

Posted 04/12/2007Kurt PetersPost a comment

/ Technology

Customer loyalty is one by-product of a convenient returns policy

89% of adult shoppers say they are likely or somewhat likely to shop with a retailer again if the returns process is convenient, according to the Newgistics Inc.’s fourth annual returns survey.

Posted 01/11/2007Paul DemeryPost a comment