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Omnichannel

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1 - 10 of 502 Results

  • / E-Commerce

    Critical components for your omnichannel strategy

    Retailers must improve inventory visibility, get products ready to sell online more quickly, take advantage of new sources of customer data and use all their assets to fulfill orders, say two Capgemini consultants.

    Posted 10/03/2014Dan AlbrightPost a comment

    Retailers must improve inventory visibility, get products ready to sell online more quickly, take advantage of new sources of customer data and use all their assets to fulfill orders, say two Capgemini consultants.
  • What do e-commerce investors want?

    / E-Retailers

    What do e-commerce investors want?

    Plenty, according to panelists at the New York Fashion Digital show. Investors in start-up e-retailers and vendors say they're open to funding technology that helps link online with physical stores—as long as it actually works.

    Posted 10/22/2014Katie EvansPost a comment

    Plenty, according to panelists at the New York Fashion Digital show. Investors in start-up e-retailers and vendors say they're open to funding technology that helps link online with physical stores—as long as it actually works.

    Related Content:Katie Evans | Poppin

  • J.C. Penney names a Home Depot and Target veteran as CEO

    / E-Retailers

    J.C. Penney names a Home Depot and Target veteran as CEO

    Home Depot executive Marvin Ellison will succeed Myron E. Ullman in August 2015, at a time when the struggling retail chain is investing heavily in online, mobile and cross-channel programs. 18 months into a turnaround, Penney this year has posted strong results online.

    Posted 10/13/2014Don DavisPost a comment

    Home Depot executive Marvin Ellison will succeed Myron E. Ullman in August 2015, at a time when the struggling retail chain is investing heavily in online, mobile and cross-channel programs. 18 months into a turnaround, Penney this year has posted strong results online.
  • Why an omnichannel strategy matters

    / Technology

    Why an omnichannel strategy matters

    Companies that excel in engaging customers across channels—including web, mobile, social media and in-store—retain more than twice as many customers as companies without effective cross-channel customer care strategies, a new study says.

    Posted 12/31/2013Paul DemeryPost a comment

    Companies that excel in engaging customers across channels—including web, mobile, social media and in-store—retain more than twice as many customers as companies without effective cross-channel customer care strategies, a new study says.

    Related Content:Cross Channel | Omni | Omni Channel

  • The digital future of stores

    / E-Retailers

    The digital future of stores

    E-retailing’s momentum has retail chains scrambling to engage shoppers with technology so stores don’t slip into obscurity.

    Posted 02/20/2014Allison EnrightPost a comment

    E-retailing’s momentum has retail chains scrambling to engage shoppers with technology so stores don’t slip into obscurity.

    Related Content:Online Shoe Sales Statistics | Home Depot Online Sales Statistics | Diy

  • / Press Release

    ShopVisible Meets Growing Demands of Mid-Market B2B Sellers

    ShopVisible says the enhancements to its B2B offerings provide a targeted and relevant purchasing experience to the professional business buyer.

    Posted 10/13/2014

    ShopVisible says the enhancements to its B2B offerings provide a targeted and relevant purchasing experience to the professional business buyer.
  • Tackling all channels

    Tackling all channels

    E-commerce platform providers and retailers at IRCE this year focused on enabling retailers to easily connect with shoppers online, in-store and via mobile commerce.

    Posted 06/30/2014Amy DustoPost a comment

    E-commerce platform providers and retailers at IRCE this year focused on enabling retailers to easily connect with shoppers online, in-store and via mobile commerce.
  • American Eagle and Macy’s wake up shoppers’ apps in stores

    / Mobile Commerce

    American Eagle and Macy’s wake up shoppers’ apps in stores

    The retailers are the first to install Shopkick’s shopBeacon, which detects the Shopkick app on a shopper’s smartphone as she enters a store and sends her a push notification, for instance to remind her of items she’s liked or alert her to special offers.

    Posted 01/28/2014Amy DustoPost a comment

    The retailers are the first to install Shopkick’s shopBeacon, which detects the Shopkick app on a shopper’s smartphone as she enters a store and sends her a push notification, for instance to remind her of items she’s liked or alert her to special offers.

    Related Content:Shopkick | Push Notification | American Eagle Outfitters

  • / Press Release

    Macy’s outlines new omnichannel strategy and tech

    Macy’s and Bloomingdale’s to help launch Apple Pay; same-day delivery to be piloted in fall 2014; new POS technology and customer service enhancements in testing; new apps, web functionality and mobile wallet launched; RFID being expanded to fashion categories.

    Posted 09/18/2014

    Macy’s and Bloomingdale’s to help launch Apple Pay; same-day delivery to be piloted in fall 2014; new POS technology and customer service enhancements in testing; new apps, web functionality and mobile wallet launched; RFID being expanded to fashion categories.

    Related Content:Macy's | Macys

  • Small-box stores for the internet era

    Small-box stores for the internet era

    When a retail chain faces shrinking demand for its products on top of growing web competition, it has little choice but to reinvent itself. Will Staples provide a survival roadmap for other big-box stores?

    Posted 09/04/2013Zak StamborPost a comment

    When a retail chain faces shrinking demand for its products on top of growing web competition, it has little choice but to reinvent itself. Will Staples provide a survival roadmap for other big-box stores?

    Related Content:Rsr | Costco Dropship | Stambor

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