/ E-Retailers

Amazon & Sam’s Club score high on customer experience

Ace Hardware, Nordstrom and Costco also rank in a Temkin survey.

Posted 02/27/2013Stefany MoorePost a comment

Related Searches:Costco E Commerce | Costco | Grocery

/ Technology

PetSmart puts on weight, and it shows

More kilobytes on its mobile home page translates into slower load times, Keynote says.

Posted 12/05/2012Bill SiwickiPost a comment

Related Searches:Auto Parts

/ Technology

ShopRunner opens 100 store pickup points in the Philadelphia area

The service mirrors the fledgling Amazon Lockers program.

Posted 11/13/2012Thad RueterPost a comment

Related Searches:Shoprunner | Lord Taylor | Radioshack

/ Technology

PetSmart shaves nearly 3 seconds off mobile page load time

Some big images were holding the m-commerce site back, Keynote Systems observes.

Posted 10/03/2012Bill SiwickiPost a comment

Related Searches:Pet | Hsn

/ Technology

ShopRunner adds Brooks Brothers, MacMall and Claire’s

More than 60 retailers now participate in the free shipping membership program.

Posted 09/13/2012Amy DustoPost a comment

Related Searches:Brooks Brothers | Michael Rubin

/ Technology

PetSmart shows greatest improvement in mobile page load time on index

But addressing a few site issues could boost speed more, Keynote Systems says.

Posted 08/22/2012Bill SiwickiPost a comment

/ Technology

ShopRunner hires former Yahoo CEO Scott Thompson

Thompson, who takes over as CEO, also worked as president of PayPal.

Posted 07/23/2012Allison EnrightPost a comment

Related Searches:Michael Rubin | Sports Authority

/ Technology

ShopRunner picks up the pace

The shipping program offers members a way to make purchases in two clicks.

Posted 06/14/2012Allison EnrightPost a comment

Related Searches:Michael Rubin | Gsi Commerce