/ Marketing

Big design changes drive growth online at Under Armour

Sales from tablet computers are now in the high single digits.

Posted 04/20/2012Mark Brohan1 comments

Related Searches:Under Armour | Needle | John Rogers

/ Technology

E-commerce and digital media deals top $44 billion in 2011

The segment had 1,159 mergers and acquisitions this year, Petsky Prunier says.

Posted 12/30/2011Stefany MoorePost a comment

/ Technology

Oracle will buy call center services firm RightNow Technologies

The deal marks Oracle’s latest attempt to beef up its e-commerce offerings.

Posted 10/24/2011Thad RueterPost a comment

Related Searches:Fatwire

/ Technology

HauteLook wants chattier live chat agents

When consumers shop for a Getaways travel deal, live chat leads to more conversions.

Posted 10/07/2011Paul DemeryPost a comment

/ Technology

Frustrated shoppers? Social media and software can soothe their concerns

Technology enables call center agents to offer more personalized help to consumers.

Posted 05/20/2011Zak StamborPost a comment

/ Marketing

Retailers can turn social media pans to praise—if they respond

A new report finds consumers react well when retailers respond to negative feedback.

Posted 03/01/2011Zak StamborPost a comment

/ Technology

How J&P Cycles rides social media to revenue

The motorcycle parts retailer talks up customer service on Twitter and other social sites.

Posted 09/23/2010Paul DemeryPost a comment