/ Technology

Thanksgiving Day online sales rise 39% over last year

By the time Thanksgiving Day was over, online sales were up 39% over last year.

Posted 11/24/2011Don DavisPost a comment

Related Searches:Top 25 E-retailers | Lands End Online Sales | Internet Sales Trends

/ Marketing

Get the holiday party started

With the holiday season set to blast off, retailers explain how to build sales.

Posted 11/22/2011Allison EnrightPost a comment

Related Searches:Lands End | Allison Enright | Enright

/ E-Retailers

Countdown to Black Friday

Only a fifth of the top 100 U.S. e-retailers are explicitly promoting Black Friday deals.

Posted 11/18/2011Zak StamborPost a comment

Related Searches:Office Depot | Zak Stambor | Home Depot

/ Technology

Mobile Commerce Forum: Start small and cheap with app marketing

Marketers need to drive downloads of their apps to get attention in app marketplaces.

Posted 10/10/2011Allison EnrightPost a comment

Related Searches:Top 25 E-retailers

/ Technology

The appeal of live service

A fifth of the top 100 online retailers, including Amazon, Nordstrom and Blue Nile, have humans answering the phone when consumers call with questions about products, deliveries and other shopping-related issues, according to a new study from StellaService. Relying on the robot-voiced prompts of automated phone systems can lead to longer hold times and frustrated consumers hanging up.

Posted 08/24/2011Thad Rueter1 comments

Related Searches:Stellaservice | Net-a-porter | Customer Service

/ Technology

Learning from disappointment leads to better app development

A hands-on approach will help retailers build a winning app, says an MCF speaker.

Posted 08/09/2011Mark Brohan1 comments

/ Marketing

Sierra Trading Post sweetens summer with a daily sweepstakes

The retailer announces prizes on its Twitter, Facebook and Sierra SocialHub pages.

Posted 07/05/2011Nesli KarakusPost a comment

/ Marketing

Sierra Trading Post socializes more—days, nights and weekends

The retailer adds a new online forum to its 24/7 presence on Facebook and Twitter.

Posted 04/22/2011Internet RetailerPost a comment

Related Searches:Sierra Trading