Your Search: Stellaservice
Advertisement
Advertisement
Advertisement
Advertisement
Advertisement
Advertisement
1 - 10 of 19 Results
-
/ Technology
A customer service badge helps boost BabyAge.com’s conversion rate
The retailer tested the site with and without the badge to prove its worth.
Posted 05/17/2012Katie DeatschPost a comment
-
/ Technology
Few retailers face up to the customer service aspect of Facebook
25% of retailers ignore questions posed on their own Facebook pages, a report says.
Posted 04/09/2012Zak Stambor2 comments
Related Searches:Stellaservice | Bed Bath And Beyond | J Crew
-
/ Technology
Customer service ratings provider StellaService raises $5 million
Online retailers such as Zappos.com and 1-800-Flowers display the Stella seal.
Posted 11/02/2011Thad RueterPost a comment
Related Searches:Stellaservice | Zappos | Customer Service
-
/ Technology
The appeal of live service
A fifth of the top 100 online retailers, including Amazon, Nordstrom and Blue Nile, have humans answering the phone when consumers call with questions about products, deliveries and other shopping-related issues, according to a new study from StellaService. Relying on the robot-voiced prompts of automated phone systems can lead to longer hold times and frustrated consumers hanging up.
Posted 08/24/2011Thad Rueter1 comments
Related Searches:Grainger | Sierra Trading Post Inc | Net A Porter
-
/ E-Retailers
Fly fishing retailer hooks higher conversions
AvidMax Outfitters lures higher-converting shoppers with a payment security seal.
Posted 07/07/2011Paul DemeryPost a comment
Related Searches:Mcafee | Mobile Conversion Rate
-
/ Technology
Zappos’ customer service draws raves in a new report
The online shoes, clothing and accessories retailer had the top-ranked customer service in a new study commissioned by customer service ratings agency StellaService.
Posted 03/22/2010Zak StamborPost a comment
Related Searches:Stellaservice | Zappos Return Rate | Zappos
-
/ Marketing
Get Back
Return policies can win over customers, and there’s more than one path to success.
Posted 03/31/2010Internet RetailerPost a comment
Related Searches:Zappos Return Rate | Stellaservice
-
/ Press Release
overstockArt.com Releases Innovative Application for iPad
App Allows Users to Virtually Decorate Their Walls, Create Customizable Art Galleries and Turn Their Favorite Photos into Masterpieces
Posted 04/30/2012
-
/ Press Release
OnlineShoes.com Offers Free Two-Day Shipping Through New Partnership with ShopRunner
OnlineShoes.com joins the ShopRunner network which provides members unlimited, free two-day shipping and returns across a wide selection of popular retailers.
Posted 04/17/2012
-
/ Press Release
OverstockArt.com Reports 32% Top-Line Growth for the Full Year
With online shoppers’ expectations rising, overstockArt.com made significant enhancements in 2011 allowing the company to maintain its competitive edge and meet customers’ needs.
Posted 02/23/2012
Advertisement
Advertisement
