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/ Marketing
Internet Retailer unveils its annual list of the Hot 100 e-retailers
Ten top mobile retailers are also featured in the annual report on e-commerce innovation.
Posted 12/01/2011Don Davis2 comments
Related Searches:Chat | Furniture Trends
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/ E-Retailers
Text, don’t talk
There are times when a text chat is the best way to get help, says Alexander Sienkiewicz, chief marketing officer. “In a noisy environment,” he says, “the phone may not be the best way to reach customer service.”
Posted 11/26/2011Kevin WoodwardPost a comment
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/ Technology
SwimOutlet.com dives into mobile commerce
It has eschewed mobile apps for an m-commerce site, which includes live chat.
Posted 07/19/2011Bill SiwickiPost a comment
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/ Press Release
Zingaya Launches Zingaya Enterprise Edition
E-commerce companies and other customer-focused organizations can embed a widget on their website that allows their customers to simply click a button to start speaking to a live customer agent.
Posted 03/27/2012
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/ Press Release
LivePerson’s Communication Platform First to be Certified HACKER SAFE®
Partnership with ScanAlert Provides Enhanced Security, Consumer Confidence For Company’s Live Chat, Email and Voice Channels NEW YORK, N.Y. – March 14, 2007 – LivePerson, Inc. (NASDAQ: LPSN), a provider of online conversion solutions, announced today the industry’s first partnership with Internet security auditor ScanAlert, Inc. to provide HACKER SAFE® certification for live chat, email and click-to-talk services. The HACKER SAFE certification...
Posted 03/15/2007
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