Your Search: Vee24
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1 - 4 of 4 Results
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/ Technology
Lands’ End launches live video chat
Lands’ End Live lets shoppers see and talk to their online personal shopping assistant.
Posted 10/06/2010Bill BriggsPost a comment
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/ Marketing
Heels.com customers who use video chat stay nearly five times longer
The numbers are in. And so far it seems as though online retailer Heels.com’s live video chat technology is a good investment. Users who chat with agents via video conference are staying on the footwear retailer’s site nearly 500% longer than those who don’t, says Eric McCoy, founder and CEO of Heels.com.
Posted 04/22/2010Katie DeatschPost a comment
Related Searches:Live Chat
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/ Technology
Need help finding the perfect pump? Heels.com has live video chat for that
Heels.com is testing a new service feature that enables shoppers to see a live video feed of a customer service representative who can help her navigate the site and complete a purchase. Heels.com hopes the personal touch will decrease cart abandonment.
Posted 03/11/2010Katie DeatschPost a comment
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/ Press Release
Live Online Assistants to bring Face-to Face Customer Service to Websites
Veedesk brings face-to-face customer service to websites 10th November 2009. Vee24 today launches the veedesk, a system that is set to revolutionise the way in which retailers interact with their online customers. Using broadcast-quality equipment, the veedesk allows retailers to talk to customers, using real-time live video, whilst they are browsing online. A ‘vee-assistant’ can be available 24/7 to help online customers with questions about...
Posted 11/13/2009
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