/ E-Retailers

Independent-minded Zappos.com is fitting into the world of Amazon.com

It’s been five months since the deal closed and so far the marriage between Amazon.com and Zappos.com is working well, says Zappos CEO Tony Hsieh.

Posted 03/17/2010Mark BrohanPost a comment

Related Searches:Zappos Sales Growth | Zappos Annual Sales | Footwear Return Rate

/ Technology

Zappos steps up to acquire 6pm.com

Zappos.com has agreed to acquire footwear and accessories site 6pm.com from eBags Inc. 6pm will migrate to Zappos’s back end system but remain a separate site with separate features.

Posted 07/10/2007Paul DemeryPost a comment

Related Searches:6pm

/ E-Retailers

Zappos.com eyes $1 billion in annual web sales

Zappos.com is closing in on the $1 billion sales club. The online shoes retailer expects to generate web sales of $800 million in 2007, an increase of 34% over sales of $597 million in 2006, and $1 billion in 2008.

Posted 06/02/2007Mark BrohanPost a comment

Related Searches:Zappos Annual Sales

/ Technology

E-retailers must excel in customer service, Zappos founder says

There are many steps an online retailer needs to take to succeed, but the future belongs to those who can dazzle their customers with service, Zappos.com founder Nick Swinmurn will say at a panel discussion at next week’s eTail 2004 Conference.

Posted 02/18/2004Paul DemeryPost a comment

The value of trust

Craig Spiezle, president of the Online Trust Alliance, argues retailers need to redouble their efforts at building and sustaining consumer trust.

Posted 06/03/2013Internet RetailerPost a comment