The Big Four
Aug. 1, 2009 A few years ago, social networking was a novelty. Today it’s part of the fabric of most Internet users’ lives. In fact, earlier this year, social netw...
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Anatomy of a deal: What Amazon really sees in Zappos.com
July 29, 2009 The beginning of Amazon.com Inc.’s tentative deal to acquire Zappos.com Inc. in a stock deal valued at $847 million didn’t start in the executive suit...
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More retailers like Zappos could be acquisition targets, one expert says
July 27, 2009 Zappos.com Inc. is just the kind of company buyers are looking for, and similar e-retailers could also become acquisition targets, says investment ban...
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Amazon.com decides Zappos.com is the right fit for an acquisition
July 22, 2009 In a blockbuster move that will net the world’s biggest web retailer the largest player in the online shoes space, Amazon.com has reached a tentative ...
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Zappos.com Expands its Kiva Order Fulfillment System to Accommodate Growth
July 22, 2009 Zappos.com Expands its Kiva Order Fulfillment System to Accommodate Growth Leading Internet retailer stays one step ahead of unit volumes by deploying
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Satisfying Customers
Jun. 1, 2009 Shrinking consumer spending and intensified competition for fewer dollars make customer satisfaction more important than ever. Academic research shows...
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Shipping Strategies
Apr. 1, 2009 During busy seasons at the BuySeasons distribution center in southern Wisconsin, dozens of truckloads each day carry 40,000 or more packages to the co...
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Survivor: E-retail | InternetRetailer.com
Apr. 1, 2009 By brute force, the economic crisis is accelerating the shift in retailing to the Internet.While retailers shutter tens of thousands of bricks-and-mor...
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Cover Story: What’s Next
Mar. 1, 2009 A shopper stares fully engaged with the screen on her mobile phone, intrigued by the antics of a character on her favorite TV show. Then she touches a...
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For Zappos, the next trend is more customized pages for customers
Feb. 12, 2009 Zappos.com, which surpassed $1 billion in gross merchandise sales last year after a decade of building a reputation for customer service, ...
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