Western Europeans spent 12% more online last year, Forrester says
Mar. 9, 2010 Western Europeans love online shopping—at least more than they did last year, a new report from Forrester Research Inc. finds. They spent 68 b...
Related Searches: E-retail Sales Growth | 2010 Forecast | Internet Sales Trends

Web Satisfaction Scores Not Trending Up? Keynote’s New Visitor Insights Helps You Find Out Why Not
Jan. 21, 2010 Keynote Visitor Insights™ is a Superior Tool for Collecting Customer Feedback and User Behavior on Web Sites Generate ...

Wal-Mart talks big
Jan. 1, 2010 Stores made Wal-Mart great. But those stores may be the biggest obstacle to the world’s largest retailer achieving its stated goal of becoming the No....
Related Searches: Csn Stores | Walmart Internet | Walmart Internet Sales

nGenera CIM’s nGen KB in a Box Offers All Elements for Successful Knowledge Management
Oct. 15, 2009 Enterprise Knowledge Base, One Year Free Maintenance, and Consulting Services to Deploy the Solution in 30 Days or Less All Included in Special, ...

All smiles
Oct. 1, 2009 eBay is changing the rules. Again.In its latest attempt to revive slumping sales, the world’s largest online marketplace is changing how eBay sellers ...
Related Searches: Ebay | Amazon | Katie Deatsch

nGenera CIM Helping Crocs, Inc. Gear Up for Holiday Season
Sep. 24, 2009 nGen Chat to Enhance Customer Experience, Drive Revenue and Reduce Service Costs Bellevue, Wash. – , 2009 — nGenera Customer Interact...

Leading Fashion Retailer Selects nGenera CIM to Power Online Interactions
Aug. 26, 2009 nGen Email Will Improve Customer and Partner Communication for Sexy, Adventurous, Trendsetting Retailer Bellevue, Wash. ?C , 2009 ?? nG...

nGenera CIM Announces an Expert Services Program to Further Enhance Customer ROI and Satisfaction
July 29, 2009 Program Optimizes ROI and Customer Satisfaction by Increasing Number of Features Used and Overall Business Value of Software Bellevue, Wash. –J...

eBay will give top discounts to small retailers—if they offer good service
July 27, 2009 EBay Inc. announced today a series of changes that will reward eBay merchants that provide good service, including thousands that have been too small ...
Related Searches: Ebay | Top 10 Retail Product Searches

nGenera CIM Announces nGen CIM Suite Version 8.3
Jun. 30, 2009 Continued focus on increasing ROI and customer satisfaction through contact center productivitywith seamless integrations, intelligent search capa...